1. We promise to provide free repair service within one year from the date of purchase, covering failures caused by product quality problems.
2. After-sales service is only valid for products purchased through legal channels. Please keep the purchase receipt.
3. We do not provide free repairs for problems caused by man-made damage, abuse or unauthorized modifications.
4. Customers are required to contact our customer service team within 30 days of the problem occurring so that it can be handled promptly.
5. Any after-sales service request requires the product serial number and purchase receipt to ensure the validity of the service.
6. We are committed to responding and processing after-sales requests within 7 working days of receiving them.